Customer Service

Shipping and Duties 

Domestic shipping rates are based on the quantity of mats purchased. For our international customers please contact us at team@WAYmat.com to discuss and place an international order.

International orders must pay their country's taxes and duties upon arrival. Thank you.

IMPORTANT: Please note we need a physical address to ship to, a #PO box will not work. We apologize for any inconvenience. 

Returns and Exchanges

For all returns please contact our Customer Service Department: 

Jen - (386) 235-4916

Email - team@waymat.com

 

Warranties

All WAYmats carry a 30 day warranty against manufacturer defects. If you suspect a defect in your product, please contact us directly at jen@waymat.com and include a photo of your defective product.  We will examine it and get back to you with a resolution you ASAP! 

Additional Info

For Wholesale inquiry email team@WAYmat.com and we will get you on your WAY!

For all other questions please call our customer service and sales rep, Jen at 386-235-4916

Thank You!

-WAY

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